AI Assisted Problem Solving – Online Learning
To put it simply, this online course is a practical training tool for anyone looking to use AI effectively in problem solving, helping individuals and organisations make better decisions while maintaining responsibility and oversight. With this e-learning course:
- Understand how AI can support problem solving and where human judgement remains essential
- Explain how to define, structure, and break down problems for effective use with AI
- Recognise the limitations of AI and how they can impact decision-making
- Gain practical skills in prompting AI and refining its outputs
- Develop the ability to verify, assess, and apply AI-generated insights responsibly
- Be equipped to use AI as a thinking partner to support smarter, more informed workplace decisions
Course Introduction
This highly interactive and engaging e-learning course focuses on AI-assisted problem solving, equipping learners with the knowledge and skills to use artificial intelligence effectively and responsibly in decision-making.
The course explores key areas such as using AI as a problem-solving partner, defining and structuring problems for AI, prompting and refining AI outputs, and applying critical human judgement. It also addresses important considerations including the limitations of AI, verifying outputs, assessing relevance, ethical use, and maintaining human oversight throughout the problem-solving process.
This short course aims to help learners develop a clear understanding of how to work with AI in problem solving, enabling them to apply structured approaches, evaluate AI-generated insights, and make informed, accountable decisions that lead to better outcomes in the workplace.
The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.
Watch this video for a quick overview of the e-learning course:
Course Content
- What AI can do in problem solving, including analysing information, structuring insights, and generating options
- Where human judgement remains essential, particularly in complex, ethical, or high-stakes situations
- Real-world examples of how AI is used to support problem solving across different sectors
- How AI supports different types of problem solving, including idea generation, analysis, and decision support
- Using AI as a thinking partner to guide, inform, and enhance human decision-making
- The importance of interpreting AI outputs and making the final, informed judgement
- How to clearly identify and define problems before using AI
- Framing problems effectively, including goals, constraints, assumptions, and stakeholders
- Providing accurate, relevant, and structured information to support AI outputs
- Breaking complex problems down into manageable subproblems
- Prompting AI effectively to generate useful and focused responses
- Refining prompts and improving AI outputs through an iterative approach
- Understanding the limitations of AI, including bias, hallucinations, and data dependence
- Verifying AI outputs for accuracy, consistency, and reliability
- Assessing the relevance of AI outputs in relation to the problem
- Considering copyright and legal responsibilities when using AI-generated content
- Exercising human oversight, judgement, and accountability
- Recognising when it is appropriate to step away from AI and rely on human expertise
- Applying AI-assisted problem solving in a realistic workplace scenario
- Identifying, framing, and breaking down a problem step by step
- Providing relevant data and context to guide AI analysis
- Writing effective prompts to explore specific subproblems
- Verifying and assessing AI outputs before using them in decision-making
- Applying ethical judgement, safeguards, and human oversight
- Knowing when to adapt, challenge, or step away from AI recommendations
- A chance to test your knowledge of the topic with scoring
- The e-learning course comes with free CPD certificates for the learners
Customisable
All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.
Updates
All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.
Certification
Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.
Integration
Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.
