communication skills online learning

Communication Skills – Online Learning

Communication Skills are crucial for everyone in an organisation to get to grips with. This e-learning course gives learners the tools to be successful.

  • Identify the 7 Cs of clear communication
  • Define barriers to communication
  • Explore the dos and don’ts or persuasion
  • Examine an effective way to handle a difficult situation
  • Review some assertiveness techniques
  • Establish a motivational sequence to inspire others
  • Know what active listening is and describe some of its characteristics
  • Identify what makes concise writing

Course Introduction

If you’re going to focus on any so-called “soft” skill, improving your communication skills would be an excellent place to start. This topic could extend into several areas of management, but here we touch on the core skills learners need to communicate well with their teams. From speaking clearly, to writing with concision, from building rapport, to listening well, this e-learning course covers the fundamental areas you need to consider if you want to develop effective communication skills.

Course Content

Module 1 – Communication Skills
  • Learn the 7 Cs of effective communication
  • What are the barriers to good communication?
  • How to prepare for and deliver a group presentation
  • Learn how to handle difficult conversations like a pro
  • Learn to be assertive without being aggressive
  • Learn how to build rapport and motivate others.
Module 2 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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