Discipline and Grievance
To put it simply, this online course serves as a critical training tool for managers, HR teams and employees alike, ensuring workplace issues are handled promptly, fairly and in line with legal requirements. With this e-learning course:
- Identify whether a workplace issue is a disciplinary matter or a grievance
- Understand the key UK legal frameworks that govern discipline and grievance
- Learn how the Acas Code of Practice applies, and what happens when it isn’t followed
- Recognise the difference between minor misconduct and gross misconduct
- Gain insights into handling issues informally before they become formal
- Be equipped to follow a fair, consistent process that reduces the risk of tribunal claims
Available in 75 languages.
Course Introduction
This highly interactive and engaging e-learning course focuses on the topic of discipline and grievance in the workplace. In any organisation, issues may arise relating to conduct, performance, or concerns about unfair treatment. How these matters are managed has a direct impact on workplace culture, trust, and productivity, as well as an organisation’s legal position.
By working through realistic workplace scenarios and two full case studies, this course explains how to apply best practice and legal standards when managing disciplinary and grievance matters. It equips learners with the knowledge and confidence to address issues promptly, fairly, and consistently, in line with the Acas Code of Practice and UK employment law.
The e-learning can be provided as SCORM files, or on a subscription basis, whether hosted on your own Learning Management System, or using our, feature-rich, easy-to-use learning platform.
Watch this video for a quick overview of the e-learning course:
Course Content
- Identifying whether an issue is a disciplinary matter or a grievance
- Why discipline and grievance matter to culture, trust and productivity
- Key legal frameworks, including the Employment Rights Act 1996 and Employment Act 2008
- Roles and responsibilities of employers, managers and employees
- The purpose and aims of the Acas Code of Practice
- Employer responsibilities under the Code
- Employee responsibilities under the Code
- When the Acas Code of Practice applies
- Keeping accurate and appropriate records
- The potential consequences of non-compliance
- How disciplinary issues arise in the workplace
- The difference between minor misconduct and gross misconduct
- Informal and formal approaches to disciplinary issues
- Establishing the facts and informing the employee of the concern
- The right to be accompanied at a disciplinary meeting
- Providing employees with an opportunity to appeal
- Working through a formal disciplinary process from start to finish
- Establishing the facts and informing the employee of the concerns
- Holding a disciplinary meeting and allowing the employee to be accompanied
- Deciding on appropriate action and handling the appeal
- Common sources of grievances at work
- Individual and collective grievances
- Resolving grievances informally
- Formal grievance processes and meetings
- Deciding on appropriate action
- Handling overlapping grievance and disciplinary issues
- Working through a formal grievance from the employee’s perspective
- Raising a grievance and establishing the facts
- Arranging and holding a grievance meeting
- Deciding on appropriate action and the right to appeal
- A chance to test your knowledge of the topic with scoring
- The e-learning course comes with free CPD certificates for the learners
Customisable
All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.
Updates
All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.
Certification
Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.
Integration
Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.
