key performance indicators online learning

Key Performance Indicators (KPIs) – Online Learning

This online course is designed to provide learners with the skills to use Key Performance Indicators (KPI’s) effectively within their organisation. With this e-learning course, learners will:

  • Explain KPI’s and their use in the workplace
  • Distinguishing between leading and lagging KPI’s and when to use them
  • Explore the difference between goals, objectives and KPI’s
  • Apply core skills for the effective use of KPI’s

Course Introduction

Key performance indicators (KPIs) are used by a wide range of organisations to track whether they, or the people in their business are on target to achieve their performance goals.

This short e-learning course introduces KPIs and how to use them, giving you the expertise required to leverage KPIs as powerful tools for informed decision-making and driving continuous improvement in your organisation.

Course Content

Module 1 – Key Performance Indicators
  • Define KPI’s and how they are used
  • Use clear examples to explain KPI’s as a quantifiable measure
  • Explore the difference between leading and lagging KPI’s
  • Identify why KPI’s are so important
  • Establish the difference between goals, objectives and KPI’s using examples
  • Review a case study that takes a mission statement through to clear KPI’s
  • Rate your confidence levels for explaining KPI’s
  • Asking key performance questions to meet objectives
  • Identifying relevant KPI’s
  • Collecting accurate, reliable and standardised information for each KPI that you want to track
  • Discover how adapting the work environment can improve motivation levels
  • Explain how you use KPI’s in your organisation
  • Effectively communicate KPI’s with your team
  • Explain good practice regarding the use of KPI’s in your organisation
  • Review experts’ thoughts on the use of KPI’s
  • Complete knowledge checks throughout to help embed learning
  • Use tools to apply learning to the workplace
Module 2 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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