mentoring training online learning

Mentoring Training – Online Learning

Developing mentoring skills is absolutely critical for a mentor that wants to provide an effective mentoring relationship. With this e-learning course:

  • Describe the mentoring relationship and how a mentor and mentee work together
  • Explain how mentoring and coaching differ
  • Review the mentoring process from setting an agreement to closing the relationship
  • Utilise mentoring tools in areas such as; Reflection, Goal Setting, Questioning and ensuring effective actions
  • Explore case studies to apply the mentoring skills learned in real-life scenarios

Course Introduction

Mentoring, in a business sense, is a relationship between two people with the goal of professional and personal development. The mentor is usually an experienced individual who shares knowledge, experience, and advice with a less experienced person – the mentee.

There are many similarities between coaching and mentoring, but perhaps one of the main differences is that a mentor is often an expert, or at least highly experienced, in the area they are mentoring in, whereas a coach needn’t be.

Some mentors focus on helping their mentees develop their career path by giving advice on things like how to progress ‘up the ladder’. Others see their role as supporting the mentee as a person and focusing on how they can help them develop as individuals. There’s a great deal of variety in mentoring situations and the approaches mentors use. Some can be quite challenging and require the mentor to adapt to the situation and be flexible.

This mentoring e-learning course sets out to provide learners with a wide understanding of the role of mentoring as well as a key set of tools that they can transfer to the workplace.

Course Content

Module 1 - What is mentoring?
  • Establish the role of the mentor and mentee
  • Identify the main difference between mentoring and coaching
  • Explore different types of mentoring e.g. sponsorship and guide
  • Recognise the difference between a directive and non-directive style of mentoring
  • Know why mentoring and managing can create a conflict of interest.
Module 2 - The mentoring process
  • Review a basic mentoring lifecycle
  • Explore and download the documents which are helpful when starting the mentoring process
  • Establish the importance of a mentoring agreement
  • Identify the main areas of a mentoring agreement.
Module 3 - Mentoring toolkit

Look at key mentoring tools:


  • Gibb’s reflection model
  • Ways of reflecting.

Goals setting

  • Goals versus objectives
  • Goals as a destination
  • Types of objectives
  • Golden rules for goals setting.

Question types

  • Different types of questions and their purposes
  • Different responses to questions
  • Dealing with evasive responses
  • Giving understanding responses.

Closing the relationship

  • When to close a relationship early
  • What should happen before the mentoring ends
  • What should be covered in a final mentoring session.
Module 4 - Case studies

Consider three scenarios and decided how you would approach the situations. The situations include:

  • Senior management – career development
  • Junior staff with little ambition
  • Problems due to complacency​​
Module 5 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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