negotiating in the workplace online learning

Negotiating in the Workplace – Online Learning

We all negotiate in the workplace and good negotiation skills are critical to career success. With this e-learning course:

  • Manage effective negotiations and get results
  • Plan negotiations and identify potential issues and alternatives
  • Build rapport, analyse the conversation, question effectively and listen for a solution
  • State your position, sound people out, reflect and respond
  • Find alternative agreements and establish outcomes

Course Introduction

Whether it be with colleagues, clients or your boss, negotiation is something that we all need to do in the workplace from time to time. The need to negotiate can arise from disputes, making deals or simply as a part of usual working practices.

Whatever the scenario, it’s clear that those that can negotiate effectively, are better placed to get what they want and achieve success for both themselves and the business as a whole.

Importantly, negotiation skills are a learnt behaviour and with time and patience, anyone can develop this important ability.

This negotiating in the workplace e-learning course provides the learner with all the tools and techniques they need to develop their negotiating skills and to ensure they become effective at navigating fair and honest negotiations that lead to success.

Course Content

Module 1 – Negotiating in the Workplace
  • Understand the different things we negotiate and why negotiating is important
  • Follow the four stage approach to negotiation with an in-depth review
  • Identify the different negotiating positions and when they should be utilised
  • Use questioning as an effective negotiating tool
  • Understand your negotiating range and best alternatives
  • Develop different techniques throughout the negotiation process
  • Managing outcomes when reaching agreement or when there is disagreement
  • Establish when negotiation should be avoided
  • Understand your skills level and what you need to succeed
  • Use tools for application in the workplace
Module 2 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners​​


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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