problem solving online learning

Problem Solving – Online Learning

Problem solving is a key skill for everyone within an organisation. This e-learning course gives learners the tools to be successful. Learners will:

  • Identify the elements that make people great problem solvers
  • Learn what type of problem solver they are
  • Be able to approach problems with a clear model for success
  • Learn the Simplex Model to structure problem solving
  • Complete the steps to problem solving: problem finding, fact finding, problem definition, idea finding, selection, planning, sell idea, action.​

Course Introduction

Being an effective employee is about being a problem solver. To become truly effective, you not only have to solve the many problems you face on a daily, weekly and monthly basis. You also have to look for problems that are not immediately obvious.

So rather than panicking every time you’re under pressure, this module will help you take a more thoughtful and measured approach to tackling the problems that land on your desk.

Course Content

Module 1 – Problem solving
  • Learn why great managers are great problem solvers
  • What kind of problem solver are you?
  • How to adopt a systematic and logical approach to solving problems
  • Learn the 8 steps in the Simplex Model and how they’ll help you solve problems
  • Understand why it’s important to look for problems you can’t see.
Module 2 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners​


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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