social media at work online learning

Social Media at Work – Online Learning

Social media is an intrinsic part of the modern world. How we use it can have implications for organisations and the employees that work for them. It’s important we get it right. With this e-learning course:

  • Describe social media and the impact it has on people and businesses
  • Identify how social media is used in the workplace, the benefits and risks
  • Explore the mistakes people make on social media at work
  • Establish how social media is used by cyber criminals
  • Describe how a social media policy should support behaviours at work
  • Explore what ‘freedom of speech’ means and its restrictions
  • Use social media effectively and safely

Course Introduction

Whether it’s part of the job, or they’re doing it on a personal level, employees will be using social media at work, and if they’re not, you can be sure they use it outside the workplace. How they use it, and the impact it can have on a business should not be underestimated.

It’s clear that social media offers many advantages to businesses who have a direct link to their clients and a relatively inexpensive way to communicate on a large scale. With these benefits come some clear dangers though, and an irresponsible or misplaced comment can get a business caught in a storm before they realise what has happened. This kind of reputational damage can be hard to recover from.

This social media at work e-learning course sets out to help employees understand their responsibilities regarding use of social media. It provides learners with an understanding of the ways that social media can and should be used at work, the risk from cyber criminals, the balance between free speech and dangerous rhetoric and how to post positively.​

Course Content

Module 1 - Introduction
  • Explore what social media is
  • Describe some of the different uses social media platforms have
  • Identify how much time people spend on average on social media
  • Establish the main potential danger social media poses to organisations.
Module 2 - Social media in a work environment
  • Review examples of why people use social media at work
  • Review examples of why organisations use social media
  • Describe some of the dangers of social media being used in recruitment
  • Explore two common causes of people making mistakes on social media (being careless and lack of judgement)
  • Understand how social media is used by cyber criminals
  • Establish how to avoid difficulties of ownership with work-based contacts.​
Module 3 - Social media policy and freedom of speech
  • Explain what a social media policy is and what it does
  • Describe some of the main elements that should be contained within a social media policy
  • Understand how freedom of speech might be restricted
  • Identify how political and philosophical beliefs are protected but may not always be expressed.​
Module 4 - Using social media at work
  • Explore examples of simple things to avoid when making posts
  • List things which can improve your social media profile
  • Review what to consider before making a post
  • Explain why ‘posting’ might be better thought of as ‘broadcasting’.
Module 5 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners​


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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