using ChatGPT online learning

Using ChatGPT – Online Learning

This online course aims to empower learners to effectively utilise ChatGPT, providing practical insights and hands-on skills to enhance user experiences, facilitate natural language interactions, and unlock the potential of conversational AI. With this e-learning course:

  • Explain what ChatGPT is and its various applications
  • Identify the fundamentals of setting up and using ChatGPT
  • Use effective prompts to get the best results
  • Improve responses and results through guided techniques
  • Identify the limitations, alternatives and challenges with ChatGPT and AI

Course Introduction

In an era where artificial intelligence is transforming the way we interact with technology, understanding and harnessing the power of language models like ChatGPT has become increasingly essential. A powerful tool with a wide range of applications, ChatGPT can help improve efficiency, optimise communications, and streamline operations.

This course will demystify the magic behind ChatGPT, making it accessible to everyone, regardless of technical background. It provides step-by-step instructions for getting users started and describes some techniques for optimising prompts and generating relevant responses. The course concludes with a look at some of ChatGPT’s limitations and suggests some potential alternatives. It also addresses ethical concerns and how to use AI technology responsibly.

Course Content

Module 1 – Introduction
  • Describe AI Chatbots and their relationship to ChatGPT
  • Explain what ChatGPT is and how it came to be
  • Establish how ChatGPT and AI works
  • Identify the business applications of ChatGPT
  • Using ChatGPT in your work role
  • Explore the specialised applications of ChatGPT
  • Consider your current understanding of the tool
  • Review a case study about increasing content generation
Module 2 – Getting Started
  • Creating an OpenAI account and using ChatGPT for the first time
  • Trying things out to get in the swing
  • Apply tips for formatting prompts
  • Providing feedback to develop the tool
  • Organising and editing chats within the application
  • Review a case study about streamlining customer support
Module 3 – Prompts
  • Developing your initial prompt text
  • Establishing the components of an effective prompt
  • Exploring the different type of context required for effective results
  • Using prompts to clarify the conversation
  • Using prompts to redirect the conversation
  • Appreciating the persistence that may be required
  • Review a case study about enhancing the reviewing of legal documents
Module 4 – Responses
  • Regenerating a response in ChatGPT
  • Improving a response
  • Getting a conversation back on course
  • Changing the response format
  • Review a case study about personalised health and fitness planning
Module 5 – Considerations
  • Identify the limitations of ChatGPT
  • Explore the alternatives to ChatGPT
  • Choosing an AI Chatbot
  • Acknowledging the concerns about AI tools and the future
  • Using ChatGPT responsibly
  • Establish how likely you are to use ChatGPT
  • Review a case study about improving supply chain efficiency
  • A complete summary of the course
Module 6 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

Ready to give us a try?

Trusted by organisations all around the world, our online learning and compliance will help reduce your people risks and drive capability – Get started now…