violence at work online learning

Violence at Work – Online Learning

With this ‘Violence at Work’ E-Learning course, learners will:

  • Describe the impact of violence at work
  • Establish their responsibilities and the responsibilities of the business
  • Develop or refresh a workplace violence policy
  • Describe how risk of violence should be assessed and managed
  • Explain the support required for victims of workplace violence
  • Review real-life case studies that highlight actions you can take to support improvements in workplace safety

Course Introduction

Violence at work is a topic that people in senior roles often avoid talking about. However, crime surveys tell us that there are a significant number of violent occurrences and even more threats to employees each year, particularly when online threats are taken into account. Employees don’t need to be in ‘high risk’ roles to be affected either, with people being affected in all walks of life and many different jobs.

The Health and Safety Executive defines Violence at Work as any incident in which a person is abused, threatened or assaulted in circumstances relating to their work.

This includes:

Verbal abuse
shouting, swearing or insults, sexual harassment or other unwanted advances/behaviour, and racial abuse

Threats and intimidation
including from customers/patrons

Physical violence
physical attacks including a slap, kicking, spitting or shoving as well as more extreme violence.

Aside from the considerable impact on the individual, violence at work can affect businesses too. Some of the known implications are; higher sick leave, low productivity and profitability and issues with recruitment and retention of staff. Being aware of, and knowing how to manage and reduce risks should be top of all managers priorities. This e-learning course provides everything required to heighten awareness of workplace violence concerns and to help control the risks.

Course Content

Module 1 ­­– The Impact of Work-Related Violence
  • give a definition of what work-related violence is
  • describe how work-related violence affects individuals and organisations
  • explain why staff’s reaction to potential violence is important. 
Module 2 – Developing a Policy Statement
  • explain why a work-related violence policy is needed
  • describe what a work-related violence policy should include
  • explain the importance of communicating the policy to staff.
Module 3 – Assessing Risk
  • state who has responsibility for assessing risk
  • give examples of jobs which are exposed to more risk of work-related violence
  • describe the steps in a work-related violence risk assessment. 
Module 4 – Reducing Risk 
  • describe the three main areas where risk can be managed i.e. training and information provided to staff, the work environment, and the design of the job
  • identify jobs which may need special considerations
  • explain what help victims of work-related violence may need.​
Module 5 – Case Studies 

Review four case studies which give real life examples of how different organisations identify key risks and reduce risk by making changes to the work environment and job design.

Module 6 – Assessment and CPD certificate
  • A chance to test your knowledge of the topic with scoring
  • The e-learning course comes with free CPD certificates for the learners including RoSPA Qualifications – Assured logo


All content can be adapted and altered to suit your needs. Courses are white-label as standard, but can include logos and branding where required. We can also provide AI generated language translations on demand.


All content is regularly reviewed and updated to ensure technical accuracy, best practice and legal compliance for your learners. Updates are all automatically made to content.


Your employees will receive personalised and dated certificates upon successful completion of our CPD certified e-learning courses. All courses have relevant accreditations.


Deliver e-learning courses via your own branded learning portal provided by us or upload our regularly updated courses to your own LMS if you would prefer.

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